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Legal • Privacy • Security

Privacy Policy

Last updated: June 12, 2024

Your privacy is important to us. It is Meterra Inc.'s policy to respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you, including across our website https://meterra.io and other platforms we own and operate.

Information We Collect

We collect both information you actively provide and data that is automatically transmitted by your devices.

Examples include:

  • Name, email address, and contact information submitted via forms
  • Browsing behavior, IP address, device type, and usage statistics via analytics tools
  • Project-related content shared during client engagements

Why We Collect It

We collect your information to:

  • Provide, operate, and improve our services and website
  • Respond to your inquiries and deliver customer support
  • Send updates, offers, or newsletters (you can unsubscribe anytime)
  • Analyze usage for performance and user experience improvements
  • Comply with legal obligations

How We Use and Share Your Data

We may share your data with trusted service providers who support our operations—such as hosting, analytics, CRM, or cloud platforms. We never sell your personal information.

We may also disclose information if legally required, or to enforce our legal rights.

Data Security

We take reasonable precautions to safeguard your data against loss, misuse, and unauthorized access. However, please understand no method of online transmission or storage is 100% secure.

Cookies & Analytics

We use cookies and similar technologies to improve site performance and personalize content. You can control cookies through your browser settings.

How Long We Keep Your Information

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

Your Rights

You have the right to:

  • Request access to or correction of your personal data
  • Ask us to delete your data (unless legally required to keep it)
  • Opt out of marketing communications at any time

To make a request, email us at privacy@meterra.io

Children's Privacy

We do not knowingly collect personal data from children under 13. If we discover such data has been collected, we will delete it promptly.

Third‑Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted here with an updated effective date.

If you have questions or concerns about how we handle your data, please contact: privacy@meterra.io

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